TripGo!go! / Support

Support Center

FAQs, refund details, and contact — all in one place.

Using TripGogo Payment Refunds Account Contact

Using TripGogo

What TripGogo does
Pick a city and dates, and we build a full itinerary by time slot — meals, cafes, lodging, and getting around — all at once. View it on a map, save it, and share it.
How to build one
Choose city / dates / party size / transport / theme, then tap "Create itinerary." That’s it.
What’s free
Viewing, editing, re-generating, sharing, saving as PDF, and adding to calendar are all free. Offline maps are free for whatever features are currently implemented.
How many can I create per month
Log in to create up to 3 new itineraries free every month — it refills on the 1st of the next month.
What about trips that cross regions
Airport connections, transit for each leg, detailed routes, and a full cost breakdown are coming with the Korea Plan (in progress) — we’ll let you know the moment it’s ready.
We’re not a booking agent
We link out to booking sites like Agoda and Klook. The actual booking contract and cancellation follow that site’s own policy.

Payment

Is anything for sale right now
No — everything is free to use, no payment required.
What is the Korea Plan
A paid plan covering cross-region transit, airport connections, transit for each leg, detailed routes, and a full cost breakdown (KRW 9,900 · $9.99 per itinerary). It’s still in progress and not purchasable yet.

Refund Details

Process Submit the form below → we reply by email within 3 business days → if approved, refunded to your original payment method within 3–7 business days.

Request a Refund

A simple change of mind is not refundable once you’ve viewed the full itinerary (see "Refund Details" above). We’ll reply by email within 3 business days; approved refunds are returned to your original payment method within 3–7 business days.

Account

How to log in
Kakao, Google, or email login. You can use the service without logging in, but saving itineraries requires an account.
Switching devices
Yes — since everything is tied to your account, just log in on any device to pick up where you left off.
Deleting your account
From My Page, or by contacting us below. Deleting removes your usage history permanently — it cannot be recovered.

1:1 Contact

Pick a topic below and you may find the answer right away.

TryJune · Owner Jiyoung Park · Business Reg. No. 653-30-01907
Mail-order business registration exempt (small-scale taxpayer)
Email [email protected]

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